Refund Policy

Last Updated: January 14, 2026

30-Day Money-Back Guarantee

At TradeTrackTemplate, we stand behind our product. If you're not completely satisfied, we offer a straightforward 30-day money-back guarantee.

How Our Guarantee Works

Eligibility

You are eligible for a full refund if:

  • You purchased TradeTrackTemplate within the last 30 days

  • You have not violated our Terms of Service

  • You request a refund via email to admin@tradetracktemplate.com

What We Need

To process your refund, please provide:

  • Your order number or email address used for purchase

  • Brief reason for the refund (optional but helps us improve)

No Questions Asked

We believe in making refunds simple:

  • We won't pressure you to keep the product

  • We won't make you jump through hoops

  • We respect your decision

Refund Process

Timeline

  1. Request: Email admin@tradetracktemplate.com

  2. Confirmation: We confirm receipt within 24 hours

  3. Processing: Refund initiated within 1-2 business days

  4. Credit: Refund appears in your account within 5-7 business days

Refund Method

  • Refunds issued to original payment method

  • If original method is unavailable, we'll work with you on an alternative

After Your Refund

Access Termination

Once a refund is issued:

  • Your license to use TradeTrackTemplate is terminated

  • You must delete all copies of the files

  • You may not continue to use the template

Good Faith Policy

We trust our customers and issue refunds in good faith. However:

  • Multiple refund requests may be declined

  • Suspected abuse (downloading then refunding) may be declined

  • We reserve the right to refuse refunds for violation of Terms

What's NOT Covered

Refunds are not available for:

  • After 30 Days: Requests made more than 30 days after purchase

  • Chargebacks: If you've already filed a chargeback with your bank

  • Customization Requests: "It doesn't do exactly what I imagined"

  • Technical Issues on Your End: Internet problems, Google account issues, etc.

  • Change of Mind After 30 Days: The 30-day window is firm

Alternative Solutions

Before requesting a refund, consider:

  • Email Support: We respond within 24 hours and can often solve issues quickly

  • Setup Assistance: We help you get set up properly

  • Customization Help: We can guide you on customizing the template

Contact: admin@tradetracktemplate.com

Chargebacks

Please contact us before filing a chargeback:

  • We resolve 99% of issues quickly via email

  • Chargebacks cost us fees and hurt our business

  • Chargebacks may result in permanent ban from future purchases

If you have an issue, we want to make it right. Just email us.

Digital Product Nature

Please understand:

  • This is a digital product delivered instantly

  • You have immediate access upon purchase

  • We trust you to evaluate the product within 30 days

  • We rely on your good faith in our refund policy

Exceptions

We reserve the right to:

  • Decline refunds for suspected fraud or abuse

  • Require verification of purchase

  • Update this policy with notice on our website

Questions About Refunds?

Contact us anytime:

Email: admin@tradetracktemplate.com
Phone: (914) 924-6893

We're here to help, and we want you to be happy with your purchase.

Our Commitment

We believe in our product and know it will help you:

  • Save 15+ hours per week on admin work

  • Recover thousands in forgotten invoices

  • Track every job from quote to payment

  • Finally get organized

That's why we confidently offer this guarantee. We know TradeTrackTemplate works.

If it doesn't work for you within 30 days, we'll refund you. Simple as that.